You may gripe about your energy and water bills, but you’re likely spending more each month on tech services, which you might think…
Continue ReadingBroadband and Pay-TV Firms Must Protect Vulnerable Customers, Ofcom Says
Written by Lauren Smith in Broadband
Broadband, phone and pay-TV firms must give additional support to vulnerable customers, including payment holidays, realistic repayment plans and guidance on choosing tariffs, Ofcom…
Continue ReadingTens of thousands of Sky broadband and TV customers will see their bills rise from August—but some customers who haggle with the provider…
Continue ReadingTelecoms Providers Must Warn Customers When They’re Out of Contract
Written by Lauren Smith in Broadband Mobile
New Ofcom regulations requiring telecoms providers notify customers when their contracts lapse could save Britons £1 billion a year on their broadband and…
Continue ReadingMillions of Sky customers are set to be hit with higher bills after the company announced widespread price rises from April 1.
Continue ReadingAverage UK Household Spends More Time Using the Internet Than Watching TV
Written by Michael Quinn in Broadband
A 2017 survey done by EY of 2,500 UK residents has shown that 56% of households now spend a greater amount of time…
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