Several major internet providers have baked annual price hikes into their recent customer contracts, meaning millions of Britons will see their broadband bills…
Continue ReadingCustomers are least satisfied with broadband provider TalkTalk and mobile operator Three, Ofcom’s telecoms league table revealed.
Continue ReadingEE, Plusnet and Vodafone Have Yet to Join Broadband Compensation Scheme
Written by Lauren Smith in Broadband
Three popular broadband providers have yet to officially join a voluntary scheme offering compensation for customers whose broadband goes down.
Continue ReadingBudget ISPs Plusnet and Vodafone will both increase their charges from December, with some customers seeing bill hikes of 21%.
Continue ReadingPlusnet Customers Hit with up to Three Months of Backdated Bills
Written by Lauren Smith in Broadband
Hundreds of Plusnet customers will face up to four months of bills at once, after a billing system error meant that previous payments…
Continue ReadingIn a biannual survey of UK internet and phone providers, Zen Internet and Plusnet have landed the top spots for customer service quality.
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