Nearly a third (32%) of customer complaints to energy suppliers were about problems with bills while a quarter of all gripes were from…
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Small suppliers are attracting increasing numbers of consumer complaints and their collapse is depriving complainants of redress and posing a financial burden to…
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Ofcom’s latest consumer complaints report has found that Vodafone drew the most customer ire for its fixed line broadband and landline phone services…
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Ofgem has demanded improvements in how all 11 of the UK’s largest energy firms deal with customer complaints.
Continue ReadingBritish Gas has been ordered to pay a penalty fine worth £9.5 million following several complaints from its business customers relating to billing…
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Energy provider Scottish Power has been forced by Ofgem to pay out a total of £18 million, following large numbers of complaints about…
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According to recent figures released by Citizens Advice, smaller energy companies are receiving some of the most complaints from customers across the UK,…
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