The regulator has demanded six energy suppliers take urgent action to tackle problems with direct debits, including refunding customers who have been overcharged.
Continue ReadingNew research from Citizens Advice has shown that UK households are paying an extra £164 a year in bills due to failed energy…
Continue ReadingOctopus Energy Absorbs Customers of Failed Small Supplier
Written by Lauren Smith in Energy Suppliers
UK Energy Incubator Hub (UKEIH) has become the latest casualty of the energy crisis, with its customers to be transferred to Octopus.
Continue ReadingCustomers of Collapsed Suppliers Facing “Aggressive” Debt Collection
Written by Lauren Smith in Energy Suppliers
Customers of the 28 energy suppliers that folded over the past year are facing “aggressive” debt collection tactics and struggling to access refunds,…
Continue ReadingIf the volatility in global gas markets continues, British households could face typical energy bills well over £3,000 per year from the autumn,…
Continue ReadingDrax has agreed to keep the coal-fired units at its North Yorkshire power station running this winter as the government and grid operators…
Continue Reading2 million households missed bills each month this year
Written by Michael Quinn in Household & Bills
A new report from Which? has highlighted the growing number of people falling behind on bills. According to the consumer group, over two…
Continue ReadingFour in five (81%) Brits support scrapping standing charges on energy bills, a survey from Fuel Poverty Action (FPA) has found, as the…
Continue ReadingEV Drivers Missing Savings from Home Charging Points and Tailored Energy Tariffs
Written by Lauren Smith in Electricity
Lack of dedicated home charging points and failure to use tailored home energy tariffs are exposing EV drivers across Europe to higher charging…
Continue ReadingTransport for London Seeks Renewable Energy to Power the Underground
Written by Lauren Smith in Renewable Energy
Transport for London (TfL) is launching a tender to purchase 10% of its required electricity from renewable sources, part of a plan to…
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