New Ofcom regulations requiring telecoms providers notify customers when their contracts lapse could save Britons £1 billion a year on their broadband and…
Continue ReadingThe UK’s second largest mobile operator is revamping its range of pay-as-you-go SIMs, scrapping ‘traditional’ PAYG deals while expanding its offering of bundles.
Continue ReadingVirgin Media is ending its partnership with BT and will switch to Vodafone’s mobile network from 2021, the firm has announced.
Continue ReadingMobile operator Three won’t be automatically issuing refunds or credit for customers impacted by last week’s outage, but you may be able to…
Continue ReadingPay-as-you-go Virgin Mobile customers face charges of up to £6 a day for sending a single text, making a single brief call, and…
Continue ReadingMillions of Three UK customers were left without service on Wednesday and Thursday, as “technical difficulties” wiped out the mobile network.
Continue ReadingVodafone has apologised after a “technical issue” meant customers were incorrectly charged thousands of pounds for using their mobile phones abroad.
Continue ReadingEE continues to outperform its network rivals, delivering the best mobile phone experience in the UK, according to Opensignal.
Continue ReadingUp to 210,000 customers of mobile network Three are being hit with a loyalty penalty as high as £32.4 million a year, according…
Continue ReadingFormer O2 customers are being issued refunds for incorrect exit fees they were charged as long ago as 2013.
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