Consumers are facing higher electricity bills after Ofgem allowed energy network companies to make big profits, the government’s spending watchdog found.
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Accurate bills are the top customer service priority for energy customers, but many are being let down by their suppliers, Citizens Advice has…
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Nuisance calls have fallen to their lowest levels in six years of monitoring, telecommunications regulator Ofcom has announced.
Continue ReadingOfcom has announced plans to cap the price of phone calls to 118 numbers, following reports that some customers are paying nearly £20…
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After a blistering summer, UK residents might be welcoming the approach of autumn and cooler temperatures, eagerly stashing away fans and swimsuits and…
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Seven million customers in the North West of England will face a hosepipe ban from 5 August as water supplier United Utilities (UU)…
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New measures brought in by the government have been met by resistance from landlords who have petitioned for financial help in improving their…
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A recent report has shown that customers have made savings on their energy bills as a result of government targets for carbon emissions.
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The energy regulator Ofgem is planning to trial a collective scheme to help customers reduce their bills with potential savings of up to…
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Ofwat, the regulatory body in charge of water has promised that the price of water will drop by between £15 to £25 a…
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