The government must intervene to help the 40% of households that will experience fuel poverty as energy bills remain supercharged for another 18…
Continue ReadingCharity urges Ofgem to provide further support as households disconnect power
Written by Michael Quinn in Energy Suppliers
Ofgem has been urged by a leading food bank charity to offer further support for families struggling with bills.
Continue ReadingOfgem Proposes Quarterly Adjustments of the Energy Price Cap
Written by Lauren Smith in Energy Suppliers Household & Bills
Britain’s energy regulator has proposed adjusting the energy price cap as frequently as every three months as forecasts suggest wholesale markets will remain…
Continue ReadingScottish Power boss urges government to offer further support
Written by Michael Quinn in Energy Suppliers
The head of the energy provider has added its voice to concerns that without further support, families could be facing financial ruin in…
Continue ReadingEnergy Suppliers Have 3 Weeks to Explain Direct Debit Hikes, Kwarteng Says
Written by Lauren Smith in Energy Suppliers
Some energy suppliers have hiked customer direct debit excessively and must justify the increases within three weeks or face “substantial fines,” business secretary…
Continue ReadingRecord Numbers of Prepayment Energy Customers Self-Disconnecting, Citizens Advice Warns
Written by Lauren Smith in Energy Suppliers
After energy prices climbed at the beginning of April, record numbers of households stopped topping up their prepayment energy meters, going without light,…
Continue ReadingVast Majority of Customers Want Energy Suppliers to Safeguard Credit Balances
Written by Lauren Smith in Energy Suppliers
Nearly nine in 10 consumers want energy suppliers to protect their credit balances, a new poll commissioned by Centrica has revealed, backing up…
Continue ReadingOctopus Launches “Dating Agency” to Match Communities Interested in Onshore Wind with Landowners
Written by Lauren Smith in Energy Suppliers Renewable Energy
Octopus Energy Generation is launching a new platform to match landowners interested in hosting onshore wind turbines to communities eager to take advantage…
Continue ReadingBritish Gas Smart Meter Glitch Leaves Customers Unable to Track Usage
Written by Lauren Smith in Energy Suppliers Smart Meters
Millions of British Gas customers with smart meters have been unable to see up-to-date data about their energy consumption for more than two…
Continue ReadingEnergy Suppliers Face Ofgem Investigation Over Direct Debit Increases
Written by Lauren Smith in Energy Suppliers
Regulator Ofgem will investigate reports that energy suppliers have been increasing direct debits “by more than is necessary,” part of a wider review…
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