E.ON has completed the migration of two million former Npower customers to its E.ON Next customer service platform, powered by Octopus’s Kraken.
Continue Reading
Troubled energy supplier Symbio has been issued a formal warning by Trustpilot over “threatening” responses to negative reviews on the platform.
Continue Reading
Octopus Energy and the Midcounties Co-operative are relaunching their community energy venture, now branded Younity and offering the UK’s only energy tariff with…
Continue Reading
E.ON is responding to growing consumer concern about the environment by launching two “sustainable” energy tariffs, one pitched at drivers of electric vehicles.
Continue Reading
E.ON will pay more than £650,000 in compensation and redress after it took 1.6 million customers’ direct debits up to two weeks early…
Continue Reading
Customers trying to avoid bill hikes in line with the adjusted price cap boosted energy switching to its highest level in nearly two…
Continue Reading
A new energy tariff from Good Energy will offer free charging to electric vehicle (EV) drivers during periods of high wind and solar…
Continue Reading
New energy giant Ovo has inked a new power purchase agreement (PPA) with an offshore wind farm, part of its ambition to back…
Continue Reading
More than 250,000 customers of failed gas and electricity supplier Green Network Energy are still waiting for EDF to set up their accounts,…
Continue Reading
Small supplier Igloo Energy has been named the UK’s best energy supplier by Citizens Advice, while energy giants struggle to deliver good customer…
Continue Reading
