Good Energy has continued its crusade against “greenwashed” energy tariffs, accusing rapidly-growing supplier Bulb of misleading consumers.
Continue ReadingOfgem has dinged two energy suppliers—Avro Energy and Entice Energy—for failing to hand over information about their tariffs, customer accounts, handling of complaints…
Continue ReadingCustomer satisfaction with energy suppliers fell in the first quarter of 2021, with consumers particularly annoyed by poor telephone and online customer service…
Continue Reading11 million households are expected to face an additional £100 on their energy bills this autumn, as the energy price cap is adjusted…
Continue ReadingThousands of Customers of Failed Green Network Energy Still Waiting to Be Transferred to EDF
Written by Lauren Smith in Energy Suppliers
Thousands of customers of collapsed supplier Green Network Energy (GNE) are still waiting for EDF to set up their accounts, four months after…
Continue ReadingQuarter of Young People Don’t Understand Their Energy Bills
Written by Lauren Smith in Energy Suppliers Household & Bills
One in four young people struggle to understand common terms used in energy bills and as a result, may be paying too much…
Continue Reading1.7 million Bulb customers will see their gas and electricity bills rise for the second time this year, as the challenger energy supplier…
Continue ReadingFour in 10 Worried About Affording Energy Bills
Written by Lauren Smith in Energy Suppliers Household & Bills
Four in 10 Brits are concerned about affording their gas and electricity bills, with young people and renters the most worried. The data,…
Continue ReadingA sign-up blitz and efficiencies enabled by its proprietary software Kraken helped energy supplier Octopus grow its revenue by 160% in the 2019-20…
Continue ReadingRecord Number of Switches to Challenger Energy Suppliers in April
Written by Lauren Smith in Energy Suppliers
Record numbers of customers moved to medium and small energy suppliers last month, dodging price increases by the energy giants.
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