Category: Broadband

Reliable Broadband More Important than Partners and Family Pets

In a YouGov poll which makes for somewhat concerning reading, half of Britons claim that access to reliable internet is more important than…

Oct01

Virgin to Offer Gigabit Broadband to 1 Million By End of 2019

Written by Lauren Smith in Broadband

Virgin Media has revealed more details about its new 1Gbps broadband package, which will be available to one million UK premises by the…

Sep27

Providers Pledge Fairer Prices to Loyal and Vulnerable Customers

Written by Lauren Smith in Broadband

The UK’s largest broadband providers have committed to curbing prices for out-of-contract and vulnerable consumers, following concerns about ‘loyalty penalties’.

Sep17

Plusnet Customers Hit with up to Three Months of Backdated Bills

Written by Lauren Smith in Broadband

Hundreds of Plusnet customers will face up to four months of bills at once, after a billing system error meant that previous payments…

Sep14

Openreach Pulls Back on G.Fast Rollout to Focus on Full Fibre

Written by Lauren Smith in Broadband

Openreach is slowing down the rollout of its cable-fibre hybrid technology G.fast, in order to focus on delivering faster full fibre connections.

Sep04

Vodafone Home Broadband Speeds Crash for the Second Weekend in a Row

Written by Lauren Smith in Broadband

For the second weekend in a row, subscribers to mobile network Vodafone’s home broadband faced degraded speeds.

Aug26

Survey Finds that Broadband Customers Who Haggle Get a Better Deal

Written by Lauren Smith in Broadband

87% of customers who negotiated with their internet provider earned discounts or other incentives to stay, but most people don’t bother trying, a…

Aug24

TalkTalk’s Full Fibre Rollout Gathering Momentum, as it Partners with Civil Engineering Firm

Written by Lauren Smith in Broadband

TalkTalk’s FibreNation project, which aims to bring 1Gbps-capable full fibre broadband to three million households, is advancing, as the budget ISP partners with…