Urgent action is required to improve the support for vulnerable energy customers, according to a new report from industry body Energy UK.
Continue ReadingBT’s Openreach Must Give Rivals Greater Access to Infrastructure in Push for Full Fibre
Written by Lauren Smith in Broadband
Ofcom has ruled that BT must give rival telecoms providers access to the ducts and poles of the UK’s main broadband infrastructure network,…
Continue ReadingMarston’s Pubs Team Up with Octopus Energy to Install EV Chargers
Written by Lauren Smith in Energy Suppliers
Marston’s pubs announced plans in December to bring rapid electric vehicle charging points to its 200 restaurant locations across the UK by December…
Continue ReadingGovernment plans to introduce age verification gating on websites and apps containing adult content have been delayed.
Continue ReadingA million households will see their energy bills fall as one of the UK’s largest energy suppliers trims its gas charges by 2%,…
Continue ReadingBritish Gas Prepayment Meter Users Face Problems Topping Up
Written by Lauren Smith in Energy Suppliers
Thousands of households have been struggling to top up their pre-payment energy meters following to an IT failure for Big Six supplier British…
Continue ReadingBig six energy supplier Npower will shed 900 jobs, 15% of its UK workforce, as it warns it will post significant financial losses…
Continue ReadingOfcom’s latest consumer complaints report has found that Vodafone drew the most customer ire for its fixed line broadband and landline phone services…
Continue Reading1 in 4 Brits Living in Cold Homes Because They Can’t Afford to Heat Them
Written by Lauren Smith in Energy Suppliers
More than a quarter (28%) of Britons have admitted to living in cold homes because they can’t afford to adequately heat them, a…
Continue ReadingEnergy Price Cap Set to Increase from April, Says Ofgem CEO
Written by Lauren Smith in Energy Suppliers
Millions of households will see their energy bills rise from April, when the new price cap on default and standard variable tariffs will…
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