Lauren Smith, Author at Simply Switch

Sep20

Former O2 Customers Refunded for Incorrect Exit Fees Years Later

Written by Lauren Smith in Mobile

Former O2 customers are being issued refunds for incorrect exit fees they were charged as long ago as 2013.

Sep17

Plusnet Customers Hit with up to Three Months of Backdated Bills

Written by Lauren Smith in Broadband

Hundreds of Plusnet customers will face up to four months of bills at once, after a billing system error meant that previous payments…

Sep16

Ovo Becomes Second Largest Energy Supplier After Deal with SSE

Written by Lauren Smith in Energy Suppliers

Ovo Energy has acquired SSE’s domestic supply arm, in a £500 million deal that disrupts the ranks of the Big Six.

Sep14

Openreach Pulls Back on G.Fast Rollout to Focus on Full Fibre

Written by Lauren Smith in Broadband

Openreach is slowing down the rollout of its cable-fibre hybrid technology G.fast, in order to focus on delivering faster full fibre connections.

Sep14

Energy Ombudsman Receiving More Complaints About Small Suppliers

Written by Lauren Smith in Energy Suppliers

Small suppliers are attracting increasing numbers of consumer complaints and their collapse is depriving complainants of redress and posing a financial burden to…

Sep10

Octopus Energy in ‘Expansion Phase’ as it Acquires German Supplier

Written by Lauren Smith in Energy Suppliers

Just a week after green supplier Octopus Energy confirmed it was forming a partnership Co-op Energy, it has confirmed a further, international acquisition.

Sep10

Eversmart Energy Collapses, Leaving 29,000 Customers in the Lurch

Written by Lauren Smith in Energy Suppliers

Eversmart Energy ceased trading Friday, becoming the sixth energy firm to fold since the beginning of the year.

Sep06

Government Seeks to Strengthen Energy Efficiency Requirements for Appliances and Devices

Written by Lauren Smith in Government Policy

The government is consulting on proposed updates to ecodesign requirements for household electrical products, which could slash energy bills and reduce carbon emissions.